What we do
Six ways we help small and mid-sized businesses put AI agents to work, from a single automated workflow to a fully managed agent running your front line.
What is Managed AI Agents?
We host your agent, watch it around the clock, and fix problems before you notice them.
Who it’s for
Any business that already has, or is about to get, an AI agent and does not want to babysit it.
What you get with Managed AI Agents
- 24/7 uptime monitoring and alerting
- Model version upgrades handled for you
- Ongoing prompt and accuracy tuning
- Monthly cost and performance reports
- A named person you can call
For example
A dental office's booking agent starts misreading a new insurance form. We catch the accuracy drop in monitoring, retrain the prompt, and fix it before a single patient notices.
Related terms: Managed AI Hosting, Uptime Monitoring, SLA (Service Level Agreement), Prompt Tuning
What is Workflow Orchestration?
We connect your systems so one action, like a booking, a form, or a sale, updates everywhere it needs to, automatically.
Who it’s for
Businesses juggling multiple tools, like a CRM, calendar, email, and spreadsheets, that do not talk to each other.
What you get with Workflow Orchestration
- Your systems connected end to end
- No more manual copy-paste between tools
- A clear map of how information moves through your business
- An alert if a connection ever breaks
For example
A landscaping company's quote form used to mean retyping every lead into their CRM by hand. Now a new quote request creates the CRM contact, books a follow-up call, and texts the customer, all on its own.
Related terms: Workflow Orchestration, Webhook, API (Application Programming Interface), CRM (Customer Relationship Management)
What is Production Engineering?
We build the systems underneath your agent, the APIs and infrastructure, the way production software is supposed to be built: tested, monitored, and documented.
Who it’s for
Businesses whose AI project needs to hold up under real traffic and real customers, not just work in a demo.
What you get with Production Engineering
- Code and infrastructure built to handle real usage
- Monitoring and error alerting from day one
- Clear technical documentation
- A system that can grow as your business does
For example
A regional retailer's inventory-sync agent needed to handle thousands of price updates a day without falling over during a holiday sale. We built it to the same standard we'd use for any production system, load-tested it, and it held.
Related terms: API (Application Programming Interface), Latency
What is Knowledge Base & RAG?
We train your agent on your own documents, like manuals, FAQs, and policies, so its answers are accurate and specific to your business.
Who it’s for
Businesses whose agent needs to know their specific answers, like policies, product details, and procedures, not generic internet knowledge.
What you get with Knowledge Base & RAG
- An agent that answers from your real documentation
- Answers that stay current as you update your source material
- Fewer wrong or made-up answers
- A searchable knowledge base your own team can use too
For example
A property management company's tenant chatbot used to give generic answers about lease terms. After training it on their actual lease templates and local rules, it started answering tenant questions correctly the first time.
Related terms: Retrieval-Augmented Generation (RAG), Knowledge Base, Vector Database
What is Lead Qualification, Enrichment & Integration?
Your agent qualifies leads, enriches new contacts from a business card photo, books the follow-up meeting, and logs everything in your CRM, plus any other custom workflow you need connected.
Who it’s for
Businesses getting leads faster than they can qualify, or collecting business cards at events, that need it all going straight into the CRM.
What you get with Lead Qualification, Enrichment & Integration
- Leads scored and sorted automatically
- Business cards turned into enriched CRM contacts automatically
- Meetings booked and follow-ups queued without manual entry
- Every conversation and contact logged in your CRM
- Custom workflows built around how your team already works
For example
A financial advisor collects business cards at a conference and gets leads from her website. Every contact, however it comes in, is enriched, logged in the CRM, and either gets a follow-up email or a meeting invite queued automatically.
Related terms: Lead Qualification, Lead Enrichment, CRM (Customer Relationship Management)
What is Compliance & Documentation?
We build logging and documentation into your agent from the start, so every conversation and decision is recorded and reviewable.
Who it’s for
Businesses in regulated or high-trust industries, like healthcare, finance, or insurance, that need a paper trail.
What you get with Compliance & Documentation
- A complete record of every agent interaction
- Documentation ready for audits or reviews
- Clear escalation rules for anything the agent should not handle alone
- Peace of mind for you and your compliance team
For example
An insurance agency needed proof of exactly what their claims-intake agent told each caller. Every conversation is now logged, timestamped, and easy to pull up if a claim is ever questioned.
Related terms: Compliance Logging, Human-in-the-Loop
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Ready to stop losing leads after hours?
Book a free consultation, or call us directly. We’ll tell you honestly whether this is a fit for your business.
Start with a free pilot. No commitment, month to month after that, cancel with 30 days’ notice.